The most important thing in planning a successful event is having the right team; central to the smooth running of an event is hiring the right staff. The difference between a mediocre and a fabulous event lies not in planning, decoration, or novelties. Still, in the difference, people make about your brand and management on the ground. This is where an event staffing agency comes into play.
But how do you select the best event staffing agency in such a crowded market? Here is a step-by-step guide to help guide you in making the best possible decision to get your requirements done correctly.
1. Identify Your Event's Needs
Determine your needs for your event. Every event has different requirements for the staff it will need. For instance, you should determine beforehand what type of staffing you will need to make available for your event. Some questions to ask include:
- Promotional models with which to interact with guests?
- Bartenders, servers, or hospitality staff?
- Brand ambassadors or hosts for an event?
- Does your event require technical support staff, such as sound engineers or lighting technicians?
Therefore, the fact that you identify the most precise kind of staff your event will require enables you to narrow down your search for an agency specializing in the provision of such roles.
2. Seek a History of Providing Services within Your Event Type
There are different specializations of event staffing agencies. Some may be highly specialized in a certain type of event, such as corporate events and conferences, while others are more specialized in private parties, weddings, or large festivals.
It is very important to find an agency which has experience in your type of event. Inquire with potential agencies how many similar past events they have covered and can provide examples of those events. This will give you a much better idea of their ability and how well their staff may be able to execute your event.
3. Reputation of the Agency
Reputation- One of the factors you have to consider in a recruiting agency is if they have a good reputation. Read reviews, testimonials, or case studies from previous clients. It will provide you with an insight into the professionalism, reliability, and general performance of the agency.
You may also ask for references from the agency. Direct communication with former clients would give you better insight into the strengths and weaknesses of the agency.
4. Quality Personnel Evaluation
Perhaps the greatest factor is the quality of staff you get from an event staffing agency-the people they will send out will be the face of your event. This is how you can evaluate the quality of the staff they provide:
Training and Certification: Does the staff member receive some form of training from the agency? Are they certified in several skills, such as bartending, first aid, or crowd management?
Experience Level: Do they offer you an experienced staff with a proven track record, or does the agency mostly recruit entry-level staff?
Appearance and Professionalism: First impression matters most; besides, this is especially crucial when it comes to events. Ensure that the personnel deployed are neat, professional, and presentable.
Meeting or interviewing potential staff for your event can be useful to let you understand whether they would fit your idea of atmosphere and needs.
5. Flexibility and Availability
One of the most important aspects when choosing an event staffing agency is the flexibility they can display because events are quite unpredictable, thus calling for changes at the eleventh hour; sometimes, you might need to increase staff numbers or extend the service hours.
Ensure that the agency you choose is flexible enough to absorb these changes. They should also have a large enough pool of staff to handle any additional needs that may arise. Additionally, ensure they have people scheduled for the dates and times you've planned your event, thus avoiding any form of scheduling conflict.
6. Check Their Selection Process
A quality event staffing company would ensure they have a very strict screening process for their personnel. It would ensure you get reliable, skilled, and professional personnel to run your event. Let the agency tell you how they recruit and screen their staff.
Some of the key questions are as follows:
- Do they do background checks?
- How do they verify the skills and experience of their employees?
- Is there a trial or probationary period before staff are hired permanently?
A comprehensive screening process with an agency will ensure that you get the best staff; they will be more effective in representing your brand.
7. Understand Their Communication Style
There should be good communication between you and the staffing agency during the planning and execution of your event. A serious agency will not have any problem doing this.
As you are reviewing potential agencies, pay attention to how responsive they are to your questions. Are they quick in their answers? Do they provide you with a general and comprehensive response to your questions? The more open an agency is about communication, the easier it'll be to work with them, and the higher the chances of their event being successful.
8. Evaluate their Pricing model.
Price is always an issue whenever you hire an event staffing agency, but it should never determine whether to hire them or not. While you may want to stay within your budget, a lower price would imply less service. Quality needs to be valued with cost also.
Always ask for a breakdown of their rates when you discuss prices with agencies. Do not let them surprise you later with hidden costs or extra charges. Some agencies will require extra cash for last-minute bookings or additional hours, so get all this cleared at once.
9. Confirm if Insurance and Liability Coverage are Included
A legitimate event staffing agency will have the appropriate insurance and liability coverage in place to protect both their staff and your event, including general liability, workers' compensation, and other relevant event industry-specific coverage.
You will leave your event to lawsuits and financial loss due to accidents or mishaps once you hire an agency that is not adequately insured. Make sure you hire an agency that is fully covered before signing a deal with them.
10. Tailored Services
Every event is unique. Hence, personal services must be unique too. They can't adopt the one-size-fits-all attitude since each event is different and, therefore, has different requirements.
The top agency will understand your vision, goals, and specific requirements and then tailor their staffing solutions according to your wish. Be it providing staff who match your brand image or ensuring specific skills, personalized services are what lead to a better experience of an event.
Conclusion
Since event staffing agencies make up a good portion of having an effective event, selecting the right agency is crucial. Through knowing your needs, researching the reputation of several agencies, and evaluating the quality of staff and services, you will quickly find an agency that meets all of your event goals.
If you are looking for an event staffing company you can rely on, turn to Runway Waiters for well-qualified, professional staffing exactly tailored to your needs.